Their growing and emerging markets region faced a classic dilemma — wait for S/4HANA, or build now and rebuild later. Neither option aligned with the business’s pace or the expectations of distributors.
The challenge
Revenue execution was trapped inside ERP customizations that couldn’t keep up with market demands. Every change to order management required a release cycle, QA, and cross-functional coordination that took months. Meanwhile, distributors in emerging markets needed faster onboarding, localized pricing, and flexible fulfillment — yesterday.
The S/4HANA migration was planned but still 18+ months away. Building custom solutions on ECC meant creating technical debt that would need to be unwound later. The team needed a third option.
The approach
viax provided that third option: execute order management in a dedicated layer that works alongside ECC today and carries forward into S/4HANA without rework.
“We didn’t have to choose between waiting and building throwaway code. viax let us execute immediately and keep everything we built.”
The team modeled their distributor order management interaction on viax — including pricing rules, approval workflows, and fulfillment orchestration — in weeks rather than months.
The result
The distributor portal launched across three emerging markets within 60 days. Order cycle time dropped by 40%. And when the S/4HANA migration eventually completes, the execution models carry forward unchanged — nothing is rebuilt, nothing is discarded.